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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Kendle

Ron Kendle

October 8, 2024

5  out of  5
rating by Ron Kendle
"Keely goes the extra mile for her clients. I would highly recommend Keely and her State Farm Insurance company to help with ALL of your insurance needs."
We responded:
"Ron, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keely"
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Carmello Long

May 3, 2024

5  out of  5
rating by Carmello Long
"Absolutely recommend 1000 times!! Always so helpful and nice! Been a customer since about 2015/2016 and will be a forever customer!"
We responded:
"Thank you, Carmello! We're glad to hear that you had a great experience with our team! The best compliment my team and I can get is being recommended to others! - Keely "
Profile photo of Sarah Mercer

Sarah Mercer

April 5, 2024

5  out of  5
rating by Sarah Mercer
"Keely and Kim are some of the best people, but also insurance folks. I have a response from them within a few hours every time I need a quote or just have a question about my coverage. I would absolutely recommend them to anyone who might be looking to switch. Give them a call just to see before you commit elsewhere."
We responded:
"Sarah, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Keely"
Profile photo of Jordan Lawless

Jordan Lawless

March 27, 2024

5  out of  5
rating by Jordan Lawless
"Great Customer Service with a welcoming smile!"
We responded:
"Jordan, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Keely"
Profile photo of Eve Smith

Eve Smith

March 6, 2024

5  out of  5
rating by Eve Smith
"Great service"
We responded:
"Eve, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Keely "
Profile photo of Robert Young

Robert Young

February 19, 2024

5  out of  5
rating by Robert Young
"Very helpful people"
We responded:
"Robert, please know my team and I will always be here to give you the support you need. Thank you for sharing with us! - Keely "
Profile photo of Roseanna Ridgway

Roseanna Ridgway

August 31, 2023

5  out of  5
rating by Roseanna Ridgway
"This agency is great! Knowledgeable responsive and so easy to work with!"
We responded:
"Roseanna, thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our agency. It's fantastic to know that our knowledgeable and responsive approach made your experience easy and enjoyable. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Charles Crawford

Charles Crawford

June 9, 2023

5  out of  5
rating by Charles Crawford
"Outstanding, personal and informative service. Thank you, Keely"
We responded:
"Your so welcome, Charles! We strive to go the extra mile to provide you with the customer care that you deserve and truly appreciate your kind words! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
Profile photo of Carol Craig

Carol Craig

August 14, 2022

5  out of  5
rating by Carol Craig
"We moved all our insurance needs to State Farm. Kimberly Kemmerly is our agent and made the transition a very easy and enjoyable process . Kimberly was there for all our questions and needs. Not only is the service wonderful we also had reduced prices for our home and auto needs."
We responded:
"Thank you for the wonderful review recognizing Kimberly Kemmerly's efforts to help you make your transition an easy and enjoyable process for you , Carol! Your kind words make our day! We strive to provide you with the customer care that you deserve. Welcome to our agency! We look forward to asssiting you with ay of your insurance questions or needs for many years to come!"
Profile photo of Ashley Connor

Ashley Connor

November 13, 2021

5  out of  5
rating by Ashley Connor
"Very professional and always gave me top notch service."
We responded:
"Thank you for the wonderful 5 star review, Ashley! We strive to provide you with the customer care that you deserve and truly appreciate your feedback. We are here to help assist you with any of your insurance questions or needs!"
Profile photo of J M

J M

November 5, 2021

1  out of  5
rating by J M
"Very poor customer service. I had an issue and Keely instead of actually seeing what she could do for me as a customer, got extremely combative and argumentative with me on the phone to the point she was almost yelling at me. She literally spoke to me like I was a child and had a tone like she thought she was better than me and she could care less about my issues. No empathy nothing. Just basically too bad for you and it is what it is. She didn’t even try nor wanted to try to help. Will be sure to spread the word to all my friends who live in Pickerington and the surrounding areas as well as people I do business with in the area and such to be sure to stay clear of this agency. We just switched to another company that saved us a TON of money with a lot more coverage. Stay away! They’re all nice to you to get your business then could care less about you as a customer."
Profile photo of Maria

Maria

April 2, 2020

5  out of  5
rating by Maria
"Kim and the gang are excellent!!! Thanks for all your help over the years 🙂"
We responded:
"Thank you for the great review! It is our honor to help!"
Profile photo of Joseph Richards

Joseph Richards

February 12, 2020

4  out of  5
rating by Joseph Richards
"Had a few incidents where my premium went up without notice, but her team was always quick to reply. Ultimately American Family gave me better rates, then screwed me when my car got stolen."
We responded:
"Thanks for the nice words about the service that we provide in our office. I appreciate it. Please check back the next time your premiums come due, we would love to earn back your business."
Profile photo of Sally Ou

Sally Ou

January 8, 2020

1  out of  5
rating by Sally Ou
"Never answer the phone"
We responded:
"Hi Sally, I apologize for the experience you had with State Farm. We have searched our records for your name and you do not appear to be a customer of our office. All State Farm offices are independently operated from one another. I would recommend calling 1-800-STATEFARM to locate your agent. Thank you and have a great day! -Keely"
Profile photo of George Smith

George Smith

August 3, 2018

5  out of  5
rating by George Smith
"They take care of business immediately and they answer their phone with a person."
We responded:
"Thanks, George! We're always here to help. -Keely"
Profile photo of Nino Richards

Nino Richards

June 9, 2018

5  out of  5
rating by Nino Richards
"I needed immediate coverage for a car I just purchased. They got me covered and on my way, thanks, Nino."
We responded:
"Nino, I'm glad we were able to help! Enjoy your new car! -Keely"
Profile photo of Gabriella Mickel

Gabriella Mickel

September 7, 2017

5  out of  5
rating by Gabriella Mickel
"Kimberly Kimmerly was extremely efficient and helpful while helping us get insurance for our small business. She reviewed every detail and made sure we were getting the protection we needed. Highly recommend!!"
We responded:
"Gabby, thanks so much for the review! Kimberly is an asset to our team & always goes above and beyond for our clients. -Keely"